Terms and Conditions

Acceptance of Terms Your access to and use of the Service provided by NEW AGRIVERSE FARMERS PRODUCER COMPANY LIMITED is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

Purchases If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, address, mobile number, and email address. All user data are safe and secure with us and solely used for the intended purpose. We offer prepayment as well as cash on delivery services, depending on the situation and customer's choice. The Goods & Service tax, where applicable, are payable by customers.

Return/Refund/Cancellation Policy

At NEW AGRIVERSE FARMERS PRODUCER COMPANY LIMITED, we strive to ensure that every product reaches you in perfect condition. However, we understand that sometimes things may not go as planned. Our return, refund, and cancellation policy is designed to provide a fair and transparent process to address such situations.

Damaged Products During Transit

• If a product is damaged during transit or shipping, we offer a full refund or exchange. We ask that you provide photographic evidence of the damage for our records.
• To initiate a refund or exchange for a damaged product, please contact us immediately upon receiving your shipment.

Defective Products

• In the case of receiving a defective product, we will provide a replacement if informed immediately upon receiving the item.
• Please contact us with a description and photographic evidence of the defect for our records.

Non-Refundable/Non-Replaceable Items

• Spawns, seeds, and live plants require proper care and handling. Once these items are delivered in a healthy state, further care becomes the responsibility of the user.
• Due to the nature of these products, they are non-refundable and non-replaceable once delivered. We encourage customers to review the care instructions provided to ensure the best possible experience with these products.

Cancellation Policy

• Orders may be cancelled prior to shipping. Please contact us as soon as possible if you need to cancel your order.
• Once an order has been shipped, it cannot be cancelled. However, you may choose to return the product upon receipt, in accordance with our return policy.

Customer Satisfaction: Our Commitment We take pride in our excellent track record of customer satisfaction and service. Your satisfaction is our top priority. If you have any concerns or questions regarding your order, please do not hesitate to contact us. We are here to help and ensure that your experience with NEW AGRIVERSE FARMERS PRODUCER COMPANY LIMITED is a positive one.

Subscriptions Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance or on a recurring basis.

Shipping Policy Pan India Home delivery is available. For more bulk orders, call us on +917363970073. COD facility is available. It takes 3-7 days to deliver the product. Shipping charges are charged extra. Items are packed to remain in good condition during shipment. You will receive tracking details of the product in your mail. Items are dispatched within the stipulated time and are delivered by third party courier services. Delivery times may vary depending on the location. In unforeseen conditions, delivery may get delayed.

Spawn Care Instruction These are mushroom mycelium (Spawn), which need proper care and handling. Once you receive the parcel, remove the spawns and store them at a clean area in a stacked manner at a temperature of 25°C.

Content Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the proper use and copyright violations if any.

Links To Other Web Sites Our Service may contain links to third-party websites or services that are not owned or controlled by NEW AGRIVERSE FARMERS PRODUCER COMPANY LIMITED. NEW AGRIVERSE FARMERS PRODUCER COMPANY LIMITED has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that NEW AGRIVERSE FARMERS PRODUCER COMPANY LIMITED shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

Changes We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 7 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us If you have any questions about these Terms, please contact us.

navfpc2022@gmail.com  call: +917363970073